Players

In Firstlook you can manage all of your players in one place. You can find this by navigating to the ‘Players’ tab. From here you can filter your players into different cohorts, send invites and make any changes you might need.

Player Profile

To manage players effectively, you’ll need to be able to view and edit their details. This can be done by clicking the players name. Here you’ll be greeted with the following information.

• Audit Log
• General player information (name, email, source etc)
• Tags
• Discord Account
• Steam Account

You’ll also be able to take various actions:

• Login as Player - Impersonate a player to troubleshoot or quickly check what a player is seeing in their dashboard
• Grant Invites - Grant the player a certain number of invites.
• Grant Access - Grant the player access to a key or branch.
• Edit - Edit the players profile
• Invite - Invite the player to start their onboarding. If the player’s already invited, use this button to resend the invite email.

Filter

Being able to segment players into cohorts is a really powerful tool. Thankfully in Firstlook, that’s made simple. You can filter players by ‘Roles’ and ‘States’ by selecting options from the dropdown menu. Additionally we have a huge list of filters available to further segment your player base.

Roles

Filter by a specific Flow Role

States

Waiting - The player is on the waitlist.
Invited - An invite has been sent to the player.
Accepted - The player has accepted the invite.
Onboarded - The player has finished onboarding.
Deleted - The player has been deleted.

Some useful filters to try

Questions - Filter players by pre-screening responses surfaced during sign-up or onboarding.
Surveys - Filter players by survey responses
Steam > Playtime - Filter players by the amount of registered playtime
Tag - Filter players by any tags you’ve assigned.

Bulk Actions

When you need to make changes across a wider cohort of players, performing bulk actions will be most time-effective way. To do this, either select individual players or select the entire list. You can perform the following:

1. Invite - Send an invite.
2. Tag - Add or remove tags.
3. Change Role - Change selected roles.
4. Grant Invites - Grant invites. (Click advanced to edit the number of invites, uses per invite and role assigned once invited).
5. Grant Access - Grant selected keys.
6. Grant Entitlement - Grant in-game items.